To configure CUP for Citrix XenApp 5 open XenApp Advanced Configuration and right click Policies to create a new policy. Citrix Universal Print Driver Configuration : Once implemented, it is available in all sessions that use the 32-bit Windows client. The Citrix Universal Printer is an auto-created printer object that uses the Citrix Universal Print Driver and is not tied to any specific printer defined on the client. I have big customers relaying only on this one printer. Luckily the Citrix Universal Printer (CUP) solves all these problems leveraging the Citrix Universal Print Driver. Managing printer drivers in Citrix environments have been a pain for a long time.
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